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These general terms and
conditions govern the order, manner and terms of purchase and sale of the
GUARANTEES by the e-shop. These terms and conditions are a contract of sale
between the GUARANTEES and the Client.
For the purposes of these
General Terms, the following terms are used with the following meanings:
a / GUIDELINES is a trade
company with the name "Indexes" Ltd., UIC: 202638060 with
headquarters and address of management Troyan, 6 Radetzky Street, providing
goods and services online through the e - shop: www.kombiniranimasi.com, tel .:
b / By "Goods" is
meant, each of the offered items in the E-shop, which is described with its
main features, image and sales price.
c / "Customer"
means any person who has purchased or made an order to purchase an item from
d / e-shop is a virtual shop
with e-mail address www.kombiniranimasi.com.
e / "CPA" means
the Consumer Protection Act.
1.1 THE GUARANTEES provides
the Customer with the opportunity to purchase the goods offered through the
E-Store by sending a request / order / and paying the respective selling price,
subject to the Client's observance of the present General Terms and Conditions.
1.2 The contract of sale
between the GUARANTEES and the Client shall be deemed to have been concluded
from the moment of payment of the advance amount.
2. The ordering procedure
from the site is voluntary and free of charge. The site can be viewed by the
users freely without the need for registration. To make an order, you need to
fill out a form. The fields that must be filled in are marked with an asterisk.
3. All prices presented in
the site are in Bulgarian levs and are valid only at the moment of their
publication, GUIDELINES reserve the right to change them without notice at any
time. The prices quoted on the site are final and include all taxes and fees.
4. Each purchase order from
GUARANTEES through the e-shop is filed and executed in accordance with the
General Terms and Conditions. In the case of dispute over the will to be bound
by the text of these General Terms and Conditions, a party to the contract
shall be deemed to be the person who has paid the price of the goods ordered
5. The Customer submits the
application by filling in an electronic form published on
www.kombiniranimasi.com. The request must necessarily include a shipping
address, email, and contact phone number.
6. GUIDELINES do not
guarantee the possibility of producing the ordered items. In case of failure to
fulfill its obligations due to the fact that it does not have the materials for
the goods ordered for purchase, the GUARANTEES are obliged to inform the customer
and to reimburse the payment in the shortest possible time.
7. For non-material
materials, GUARANTEES shall specify a delivery time different from that
specified in Section V "Delivery" of these General Terms and
Conditions with which the customer may agree or refuse the order. The indicated
deadline by the GUIDELINES is indicative rather than fixed.
8. In case the materials for
the manufacture of the goods ordered by the Client are available, THE
GUIDELINES shall confirm the order made by phone or by e-mail.
9. At the time of the
request, the Client agrees to these General Terms and Conditions by
specifically for this application, namely: by ticking the box "I have read
and agree to the Terms and Conditions" for the purchase through the e-shop
"with which the Customer makes an electronic statement within the meaning
of the Electronic Document and Electronic Signature Act, stating that he is
familiar with these Terms and Conditions, accepts them and undertakes to comply
with them. Agreements with these General Terms and Conditions will also be the
act of ordering / ordering / buying a good from the Customer. In the same way,
by ticking the box "I am familiar with the additional information provided
by the Merchant", the Customer will, before making an order, become
acquainted with the mandatory information under Article 47 of the CIP.
10. With the purchase order,
the customer selects the merchandise and the quantity.
11. Next step is to specify
an exact delivery address.
12. The final stage of the
order is the payment. Payment of the price is made in the following ways:
a / by bank transfer
b / by translation with a
c / Pay with PayPal
d) if 50% of the value of
the goods has been chosen for the payment, the remaining 50% may be paid on delivery
13.1. In the case that the
materials for the requested goods are available, the same shall be delivered to
the Customer's specified delivery address within 30 / thirty / working days but
not more than 40 / forty / calendar days, except in the cases of item 7 of
these Terms and Conditions.
13.2. The period above
begins to run from the time the goods are paid in full or in part.
14. The delivery is done by courier
/ shipping company services and is at the expense of the GUARANTEES.
15. The loading / unloading
work on delivery is not the responsibility or obligation of the GUIDELINES / or
the courier / and the recipient of the goods.
16. The obligation to deliver
the goods will be deemed to be fulfilled by delivering the goods to the
building in which the delivery address specified in the application is located.
17. The goods are delivered
appropriately packaged according to their type and shipping for delivery.
18. In the case of an
incomplete, incorrect or incorrect address and / or a telephone number when
submitting a request, the same is considered invalid and for the GUARANTEES
there is no obligation for its execution.
19. In case the Customer
indicates as a payment method and does not make such a payment, the CUSTOMERS
do not incur any obligation to deliver the requested product.
20. In the event that the
Customer does not make a payment, after indicating that the same will be done
by means of a charge, the CUSTOMERS do not incur the obligation to deliver the
21. Goods are handed over to
the Customer or to a third party who accepts and acknowledges receipt thereof
on behalf of the Customer by signing the accompanying documents.
22. In the event that the
Customer is not found within the delivery period at the address specified by
him / her, or if there is no access and conditions for the delivery of the
goods within this period and this results in the impossibility of delivering
the shipment not by fault of the seller, GUIDELINES exempts from its obligation
to deliver the goods ordered. In this case, the sales contract is automatically
23. In case of delivery with
a "cash on delivery", the goods shall be handed over only after
payment by the Client / or other recipient / in cash in Bulgarian leva of the
amount of the charge specified in the shipment's bill of lading.
24. All prices of goods in
the e-shop are in Bulgarian levs, with taxes included and announced in the
25.1. The price of transport
in Bulgaria is paid by the GUIDELINES.
25.2. The client does not
pay for transport in Bulgaria.
25.3. The agreed transport
outside Bulgaria at the expense of the Buyer should be specified in the issued
bill, invoice and other documents.
25.4. Payment may be made in
advance by payment of the full amount or in part, in the latter case the
surcharge / the rest of the price / is made upon delivery of the goods by means
of a charge. In the case of cash payment upon delivery, the buyer receives from
the courier a document indicating the ordered goods and the selling price due
to the buyer.
25.5. Upon requesting an
unavailable merchandise, an advance is paid, amounting to 50% of the value of
the goods. GUIDELINES reserves the right to require payment of an advance for
other orders made.
25.6. The advance payment is
made only with the client's consent, and in case of his refusal to pay the
advance amount, the GUIDELINES have the right to refuse to conclude a contract
for purchase and sale of the ordered item.
25.7. The Client agrees that
the action on the advance payment of the goods will be considered as explicit
consent within the meaning of Article 53 of the Consumer Protection Act.
25.8. Regardless of the
method chosen, all payments are made only in Bulgarian Leva.
26. Returns of goods
purchased through the online store are made under the rules of the Consumer
Protection Act. Address for complaints: Troyan, 6, Radetzky Str., Phone number
0887252291, email: email@example.com
27. Upon receipt of the
goods, the Customer is obliged to review it immediately. If it finds obvious
defects, immediately inform the person delivering the goods. In this case, a
statement of findings shall be drawn up in two identical copies, signed by the
consignee and the courier / forwarder's representative. The record must
necessarily describe obvious shortcomings.
28. In the event that the
Customer does not make a claim at the moment, or even does so, but does not
sign a record, he / she loses the right later to claim that the product has
been delivered with obvious defects.